- Blueprint Software Systems has surveyed 400 executives, directors, senior managers, etc., across North America and Europe for its State of Automation in 2022 report.
- The findings of the report are detailed in this article.
A leading provider of cloud-based software solutions, Blueprint Software Systems, is started to assist large organizations in understanding and improving their business processes. It has published its “The State of Automation in 2022” report by scrutinizing the companies’ robotic process automation (RPA) estates’ size, internal RPA ownership, RPA operating costs, and plans for future automation investment.
Findings From The State Of Automation In 2022 Report
Blueprint surveyed 400 executives, directors, senior managers, department heads, and analysts across North America and Europe. Those surveyed were from companies that have 1,000 to 10,000+ employees. Key findings from the state of automation in 2022 report are mentioned below.
Size of Automation Estates
Currently, companies have 120 automated processes on average in production, suggesting that these organizations have notable digital workforces. In addition, the top 10 percent of respondents reported having more than 251 automations in their estates.
Organizational Ownership of RPA
The most common business units to own RPA are Information Technology (IT) (36 percent), given their primary role in automation’s implementation and management, and Finance & Accounting (35 percent), having been the first adopters and automation champions.
Annual Spend on Automation
The average annual spend on RPA is $480,000. However, in the highest tier, 13 percent of respondents reported spending more than $1 million on RPA per year, most of which were from organizations with more than 10,000 employees.
Smaller businesses with less than 1,000 employees reported spending $100,000-$400,000 on RPA yearly, while those in the mid-sized range (999-5000 employees) fell into the $500,000-$999,000 range in terms of annual investment for their automation programs.
Organizations with Multi-Platform Strategies
Forty percent reported that their organizations were utilizing multiple RPA platforms. The top reasons for multi-platform strategies are that specialized tools are used for specific use cases and that different tools offer better compatibility with enterprise architecture.
The Most Used RPA Platforms
The existence of Microsoft is short in the RPA space. But, the reduced licensing fees significantly lower the total cost of ownership for automation, extensibility with the rest of the Microsoft ecosystem through native automations, and ease of use put Microsoft Power Automate in the leading position.
Plans for Future Automation Investment
Future automation investments will improve RPA governance, automate more complex, end-to-end processes, apply RPA more broadly across the business, and achieve scale. In addition, more than 20 percent of organizations included RPA re-platforming as one of their main objectives. Blueprint completed its State of Automation in 2022 report using an email invitation and an online survey.
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