- Oracle launches Oracle Public Safety Services.
- It is a new technology platform for law enforcement and initial responders.
- It provides a unified hardware and software suite to remove data silos, eliminate busy manual work, and empower first responders with real-time information and situational awareness to help them make more objective decisions.
The Oracle Public Safety Services suite includes the following:
- A dispatch command center.
- Law enforcement records.
- Jail management software.
- Body-worn devices.
- Real-time video communication tools.
Steve Seoane, senior vice president and general manager at Oracle Local Government, said that the first responders have one of the most challenging jobs imaginable. Yet, technology has to evolve to support them in making informed decisions that foster accountability and safer incident resolutions.
He said Oracle has a deep history of solving the complex problems of essential industries worldwide. They are bringing this expertise to public safety to provide their first responders with the cutting-edge technology they require to serve their communities better.
Oracle Public Safety Services were created in collaboration with local government, Police and sheriff’ personnel, Fire and EMS professionals, and leading law enforcement technology experts.
Oracle Public Safety Services Suite Details
More details on the technology suite are mentioned below:
Dispatch Command Center
A cloud-based computer-aided dispatch (CAD) system in the suite is for emergency call management and dispatch. The system enables command center operators to improve data entry and increase accuracy.
Wearable Computer Devices
These devices are officer-worn communications and camera systems that activate automatically upon dispatch and record interactions between law enforcement and community members to support transparency, trust, and accountability.
Personal Communications System
It is a mobile application that runs on a secure mobile device and facilitates dispatch and field-based interactions between first responders. Automated location and subject-based alerts improve safety for officers and citizens as well as situational awareness.
A new touch-talk-listen tablet application redefines the in-car experience by offering officers more focused, actionable data “at-a-glance.” It can include the primary information from dispatch, navigation details, and field-based interactions between first responders and the command center.
Vehicle Video Cameras
A roof-mounted video camera bar has a front and peripheral view camera array, a dedicated automatic license plate recognition (ALPR) camera, and an in-vehicle computer designed to process video streaming and recording.
A records management system is designed to monitor an agency’s public safety records, including entry, storage, retrieval, viewing, and archiving of crime reports, property & evidence, and investigative data.
Fully integrated with Oracle Public Safety dispatch and mobile services, the system can automatically link and auto-populate 911 call incident details and mobile case reporting data, eliminating the need for duplicate data entry.
A cloud-based jail and holding facility management system is designed to remove data re-entry, and enable more efficient, secure processes from pre-booking to transfer or release.
Seoane said they designed the systems to make the on-scene experience less isolating and emotionally charged by enabling responders to act as a blended team with someone tracking the situation remotely.
On-site officers gain support and guidance with this approach that can change the course of a dangerous incident by helping in reducing risk and increasing the likelihood of a more constructive resolution for everyone involved.