Reliable business solutions aren’t one of those negotiable aspects of a business. For a business to run smoothly and operate at its fullest potential without any friction, seamless business solutions are critical. In other words, seamless business solutions are to a business what a healthy body is to a human. Therefore, while choosing a business solutions provider, it’s crucial to work with someone who can offer nothing but the best solutions.
That said, in today’s ever-changing IT landscape, not all business solutions providers keep up with the pace of the rapidly evolving trends; only some do. And because of this, the organizations they support pay the price. From increased cybersecurity risks to ineffective workflows and operations, this mistake of choice can surely become a golden ticket to disaster.
Furthermore, organizations generally face numerous challenges that require a business solutions provider to come up with innovative solutions and strategic agility. So it’s important that they choose a provider that has the skills, expertise, and resources to handle just about anything that comes in the business’s way.
Enter ARTHA IT, a leading IT company with over 22 years of experience, having built a reputation for addressing these challenges head-on. ARTHA IT leverages technology and a commitment to excellence to drive business success. As a Microsoft Gold Partner and Cloud Solution Provider, ARTHA IT’s story is one of innovation, resilience, and growth, providing support to clients across the globe, including the UK, Malaysia, Australia, Singapore, Papua New Guinea, Belgium, and Japan.
ARTHA IT’s journey began over 22 years ago when PT. ARTHA INFOTAMA, part of the ARTHA IT group, was established. Since its inception in February 2002, the company has evolved into a rapidly expanding IT powerhouse, specializing in comprehensive IT solutions and digital transformation for both local and international clients. As a Microsoft Cloud Solution Provider Direct (1st Tier) and a Microsoft Authorized Partner with GOLD competencies in Enterprise Resource Planning (ERP), Business Applications, Application Development, Cloud Platform, Data Platform, Data Analytics, and Windows & Devices, ARTHA IT is well-equipped to meet diverse IT needs.
Key milestones in the company’s history include their early focus on ERP Microsoft Dynamics Software, where they excelled in implementation, consulting, customization, support, upgrade, and maintenance. Over the years, ARTHA IT has transitioned into a single gate solution provider, delivering end-to-end solutions tailored to meet the unique requirements of each client. This approach ensures that clients receive comprehensive services without the need to coordinate multiple vendors, leading to seamless and efficient operations.
Staying Ahead of the Curve
The IT landscape changes continuously, with new technologies emerging at an unprecedented pace. To stay ahead, ARTHA IT invests heavily in continuous learning and development. The company actively keeps up with the latest advancements in cloud solutions, artificial intelligence, and the Internet of Things (IoT) by attending industry conferences and fostering a culture of innovation among its employees. “In an industry as dynamic as ours, staying ahead requires more than just adapting to change; it’s about anticipating it and preparing our teams to leverage emerging technologies effectively,” says Stephen Hendry, CEO of ARTHA IT. This proactive approach ensures that ARTHA IT remains at the forefront of technological advancements, ready to offer cutting-edge solutions to its clients.
Cybersecurity remains a top concern for many organizations, with the increasing frequency and sophistication of cyberattacks posing significant risks. ARTHA IT takes a robust approach to cybersecurity, implementing rigorous security protocols and conducting regular vulnerability assessments. Employee training is also a key component of their strategy, ensuring that all staff are well-versed in best practices for data protection and compliance with international standards such as ISO 27001. “Our commitment to cybersecurity is unwavering, not just to protect our data but to build trust with our clients. Ensuring their sensitive information is secure is paramount,” Hendry emphasizes. This commitment to cybersecurity not only safeguards ARTHA IT’s operations but also instills confidence in their clients, who trust them to protect their sensitive information.
Tailored Solutions for Diverse Industries
ARTHA IT’s expertise extends across a wide array of industries, where they provide tailored IT solutions to meet the unique demands of each sector. In the agriculture plantation industry, for example, ARTHA IT offers an integrated Plantation Management System using PowerOperation and Microsoft Dynamics. This solution streamlines operations, yield management, cost tracking, and enhances overall efficiency.
For the property rental billing sector, ARTHA IT’s Property Management System offers a comprehensive solution for managing leases, billing, maintenance, and tenant interactions. By leveraging Microsoft Dynamics and PowerOperation, ARTHA IT delivers a robust system that simplifies property management tasks and enhances client satisfaction.
In the retail sector, ARTHA IT has developed a specialized Point of Sale (POS) solution through their PowerOperation Retail Management System. This solution caters to various types of retailers, including electronics and food stores, helping them improve inventory management, sales, and customer experience.
ARTHA IT also excels in portal management, offering a global portal solution (https://openmyportal.com) that transforms business operations. This platform enables seamless collaboration and communication with customers, vendors, partners, and employees, making it easier for businesses to manage their interactions and workflows effectively.
Enhancing Service Offerings Through a Strong Partnership with Microsoft
As a Microsoft Gold Partner and Cloud Solution Provider Direct (Tier 1), ARTHA IT has significantly enhanced its service offerings and client satisfaction through a strong partnership with Microsoft. This collaboration provides ARTHA IT with early access to Microsoft’s latest tools, platforms, and updates, allowing them to integrate cutting-edge technologies into their solutions. Alongside, the partnership offers in-depth training and certifications, ensuring that ARTHA IT’s team remains well-versed in the Microsoft ecosystem, including Azure, Microsoft 365, Office 365, Microsoft Dynamics, Machine Learning, and more.
The strategic alignment with Microsoft also enables ARTHA IT to tailor its services to leverage Azure services, ensuring seamless integration and scalability. The Gold Partner status provides priority support channels, allowing for faster issue resolution and enhancing client satisfaction. Additionally, co-selling opportunities and joint marketing initiatives with Microsoft help ARTHA IT expand its reach and confidently recommend Microsoft solutions, knowing they align perfectly with their clients’ needs.
The “Single Gate End-to-End Solutions Provider” Advantage**
ARTHA IT’s approach as a “Single Gate End-to-End Solutions Provider” is a comprehensive strategy where the company supplies all necessary solutions, software, and hardware requirements for clients without involving other vendors. This unified approach offers several advantages for clients, including a seamless, integrated solution that covers everything from installation to setup. By providing a single source of trusted data, ARTHA IT ensures consistency, improves outcomes, and reduces costs. This approach also offers flexibility, allowing clients to build a custom suite of solutions tailored to their evolving needs.
Driving Business Growth and Efficiency
ARTHA IT’s commitment to innovation and client satisfaction is evident in their success stories. For example, they implemented an end-to-end PowerOperation Plantation Management System for Genting Plantations Berhad, which integrated estate operations across Indonesia and Malaysia. This solution provided real-time data analytics, streamlined processes, and improved decision-making capabilities, leading to increased operational efficiency and productivity.
Commitment to Excellence and Future Growth
Over the years, PT Artha Infotama has helped numerous clients script their success stories. The awards and recognitions it has garnered over the years is a testament to that statement. It has received numerous awards, including recognition as the ‘Most Outstanding ERP Software Solutions Provider’ and the ‘Microsoft President’s Club Global and Microsoft Partner of the Year Indonesia.’ These accolades reflect the company’s unwavering commitment to excellence and innovation. They highlight ARTHA IT’s dedication to delivering top-tier solutions and services that meet the evolving needs of clients. “These awards are more than just recognitions; they are a testament to our continuous efforts to innovate and excel in the IT industry. They inspire us to keep pushing the boundaries of what’s possible,” Hendry notes.
Ensuring Client Success Through Comprehensive Support and Training
ARTHA IT understands that providing exceptional IT solutions is only part of the equation. To ensure that clients maximize the benefits of their IT investments, ARTHA IT offers comprehensive support and training programs tailored to each client’s needs. This includes access to a dedicated support team, personalized onboarding, customized training sessions, and continuous learning resources. By providing these essential services, ARTHA IT ensures that clients are fully equipped to leverage the technology to its fullest potential.
Looking forward, the company is focused on continuous growth and development. It plans to expand its cloud solutions, integrate advanced AI and machine learning capabilities, and extend its geographic presence beyond Indonesia to key markets in Southeast Asia and around the world, including the UK, Malaysia, Australia, Singapore, Papua New Guinea, Belgium, and Japan. ARTHA IT is also committed to sustainability, developing IT solutions that help clients reduce their environmental footprint. “What sets the company apart as a trusted partner in digital transformation is its commitment to excellence, innovation, and client satisfaction,” notes Hendry.
ARTHA IT’s journey is a testament to the power of innovation, strategic partnerships, and a client-centric approach. By continually pushing the boundaries of what’s possible and staying ahead of industry trends, ARTHA IT is well-positioned to lead the IT industry into the future.
Pull Quote: In an industry as dynamic as ours, staying ahead requires more than just adapting to change; it’s about anticipating it and preparing our teams to leverage emerging technologies effectively. Description of the company: PT. ARTHA INFOTAMA, part of the ARTHA IT group, is a rapidly expanding IT company with over 22 years of expertise. ARTHA IT specialize in delivering comprehensive IT solutions and helping customer in digital transformation to both local and international clients. As a Microsoft Cloud Solution Provider Direct (1st Tier) and a Microsoft Authorized Partner with GOLD competencies in Enterprise Resource Planning/ Business Application (Microsoft Dynamics GP, Dynamics 365), Application Development, Cloud Platform, Data Platform, Data Analytics and Windows & Devices, they are well equipped to meet diverse IT needs.
Executive Name: Stephen Hendry
Title: CEO
Company Name: ARTHA IT
Website: www.artha-it.com
